SHOCKWAVE Solutions
Third Party Maintenance Specialists for IT Equipment'

Our  Home Page     Email  sales@shockwavesolutions.com     Call  763-494-3141

 

SELL YOUR STORAGE, SERVER & NETWORK EQUIPMENT TODAY !

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IT Hardware 3rd Party Maintenance

IT MAINTENANCE

Server Maintenance

Disk Storage Maintenance

Network Maintenance

Brocade Maintenance

Cisco Maintenance

Dell Maintenance

EMC Maintenance

HDS Hitachi Maintenance

HP Maintenance

IBM Maintenance

Juniper Maintenance

NetApp Maintenance

Oracle Maintenance

HDD & SSD DRIVES
Sell Your Storage Disks

OTHER PRODUCTS

Server Systems

Storage Systems

Network Equipment

Data Storage Media

OTHER SERVICES

IT Equipment Leasing

IT Equipment Rentals

OUR EXPERIENCE &
YOUR GUARANTEE

For over 10 years, we have helped companies across the country with their IT equipment and 3rd party maintenance needs. All transactions are easy and your complete satisfaction is guaranteed. Contact Shockwave today.

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Disk Storage Third Party Maintenance
Disk Storage Repair Service

Disk Storage Third Party Maintenance


Third Party Maintenance May Be Right for You
A significant portion of IT budgets are spent on maintenance and support, making it a target for budget cuts. Instead of leaving your business exposed, consider a disk storage maintenance plan that can save you up to 65%. Responsive support, skilled engineers and competitive prices are the key reasons to consider disk storage third party maintenance.

We Offer Maintenance for all Disk Storage Systems
Dell - EMC - HDS Hitachi - HP - IBM - NetApp - Oracle - Others.

Service Level Agreements (SLA)
Our post-warranty maintenance solutions cover most IT equipment. Our engineers can support multiple generations of Disk Storage hardware, with more flexibility than OEMs offer. Just choose from one of our plans or customize an SLA to maximize savings.

PREMIUM - 24x7x4 On-site Four Hour Responsive Mission Critical Support
ENHANCED - 8x5 Next Business Day On-site Non-Mission Critical Support
BASIC - 8x5 Next Business Day Parts Support for Redundant Systems
CUSTOM - Time & Materials - Pay for Only What You Need

24x7x4 Multi-Lingual Call Center
Our state-of-the-art 24x7x365 support center gives you access to phone support and our highly efficient on-line ticketing system. Open and track all of your tickets, review account history & escalate or close your issue's status
.

On-site Spares & Parts Planning
We use industry best practices in parts analysis and planning, and have a proven methodology to ensure that we are well equipped to support every third party disk storage maintenance contract effectively. We will send a field engineer on-site to audit any high failure rate components that we can arrange to stock locally
.

Level 3 & 4 Engineering Expertise
Our OEM certified engineers are some of the best in the world and have over 80 certifications to ensure you'll receive the highest level of support and problem resolution. Our engineers can provide knowledge transfer as appropriate to help educate your staff
.

Proactive Monitoring & Remote Support
Our 24x7 remote monitoring and call home feature matches the ease of use and the proactive capabilities of the OEMs. We will remotely monitor your system's health and pro-actively take action if required to fix and resolve any issue before you even know there was a potential problem. Call us to get started saving on disk storage third party maintenance.


 

Shockwave Solutions     Minneapolis, Minnesota     Copyright © 2000-2020     All Rights Reserved

Contact us today at 763-494-3141 or sales@shockwavesolutions.com.